guest guide

California Resident Policy+ DISCLOSURE

To stay true to our international values, ALL California residents are subject to screening before check-in and have a 28-day maximum stay within a six-month period. We DO NOT accept San Francisco residents who reside in or within 25 miles of the San Francisco city limits. Chapter Hostels and its affiliates reserve the right to refuse or deny service.

IN HOUSE POLICY

We ask that you practice respect for our community, our neighborhood, the environment, yourselves, and each other. Some ways to practice respect are to firstly, respect yourself by caring for your hygiene, being mindful of what you waste (such as water and other resources), and considering the well-being of others in the same communal space.

Provided your understanding, you will adhere to our in-house quiet hours from 10 PM to 9 AM, practice kitchenette manners such as cleaning after yourselves, and adhere to the house rules upon check-in.

We are a smoke-free, drug-free, non-party location.

By entering our hostel, you are agreeing to the standards and rules we have set to support a safe environment. You agree to damage fees that may be incurred as listed in our company policy. You agree that Chapter San Francisco and the staff representing the brand have the right to cancel your stay.