House Rules
rules that are for the wellbeing of the community.
If you want a comfortable stay, we need to have some structure and work together, we aren't in this alone. The main idea of our house rules are to get on the same page on how we can respect one another, have a safe environment, and keep a clean space. After all, we're here together, sharing space at the very same time. Lucky us.
#1 important rule:
Always keep your phone charged. We communicate via: TXT/WhatsApp, Instagram, Weixchat, and sometimes email. Our locks are opened by digital codes we send, you'll want your phone to be fully charged to ensure access to the building so you can get those deep sleeps, even when reception isn't around. Plus, it's safe to keep your phone full- incase you sleep so good during the day you want to gossip until 5 AM
🛜 WiFi: Chaptersf
🛜 Password: chapter1
✌️ We check you out automatically at 10 AM
👋 Late checkout is available until 2 PM for $20
⏰ Reception hours 9 AM - 10 PM
⏰ Quiet hours 10 PM -9 AM
🚫🚬 NO smoking/ vaping AT ALL inside
✅ Smoke zone OUTSIDE 50 ft to the right
😷 Face masks at request (2nd floor)
👂Earplugs + sanitizer in entryway
🧼 Clean up after yourself, it's only right
🧺 Paid laundry available w/detergent $10
In Rooms:
🪳 Avoid pests, use trash in hall
💧 Water only
🍔 No eating, please use lounge
🍔 You may store dry goods in
locker of room that is closed.
Trust us, we really want no pests.
🛌 Towel & linens can be found in locker
💸 Unassigned bed fee applies
(taking a bed not assigned is a $40/charge)
Please reach out to front desk for help.
In Lounges:
☕️ Coffee &Tea provided 2x/day
🌯 Label food w/name + checkout date
🌯 Unlabeled food gets tossed daily
Multiple Booking Procedure:
Guests with multiple bookings are not room or same bed assignment. In this case, the guest will be notified, asked to store their belongings in baggage storage until housekeeping is complete and given updated codes thereafter.
Daily housekeeping hours 10- 3PM
UPON REQUEST
WEEKLY LINEN CHANGES
TOWEL CHANGES EVERY 5 DAYS
Extra towels and linen before the correct date $2/per item charge fee.
LIMITED bIKE STORAGE HOURS
0900-2200
amenities & Padlocks for sale JUST RING THE BELL OR SEND A MESSAGE
0900-2200
Baggage Storage
Available daily at check-in + check-out 0900-2200
OVERNIGHT LUGGAGE STORAGE
$10/PER NIGHT. Any leftover bikes/ bags will be donated after 30 days or require payment to be picked up.
Checking out 10AM
Is too easy. Leave your linens behind, turn off your bed light and make sure the doors close behind you. Thanks for everything, we hope to host you again!
Sustainability efforts
Every day, we make a conscious effort toward the collective good From our kitchenware to our beds, to our in house cleaning supplies we use eco-sustainable goods to keep us going. By reducing the use of our laundry and paper goods consumption, we move a step forward in the betterment of the environment . Our efforts have no limit today and in the future, with the use of motion sensors, energy efficient electrical appliances we take pride as mindful travelers moving to the beat of the earth.
Thank you for being a part of this journey with us.
In the event of a life threatening emergency during non-operating hours please call 911. Chapter hostels is not able to provide aid, medicine, prescriptions or medical diagnoses.
